Privacy Policy

Last updated: October 16, 2026

This English version is provided for convenience only. The original document is written in Portuguese, and in case of any discrepancy between versions, the Portuguese version prevails.

1. Data we collect

• Registration: name, email and access credentials.
• Messaging channels (optional): WhatsApp number and/or Telegram identifier, when you choose to link these channels.
• Content of your queries: the messages you send and the responses generated; audio (converted to text) and images (for example, screenshots of bet slips: we extract the text and keep the image in private storage).
• Customer support: the messages exchanged with our support team via WhatsApp or Telegram, plus an automatically generated summary of the conversation, so we don't have to ask you to repeat what you've already told us. If you don't have an account yet, we only keep the identifier of the channel you used (phone number or Telegram id) and the content of the conversation; if you create an account later, this history becomes linked to it.
• Payment: processed by PagTrust; we only receive the confirmation, the plan and the billing history. We do not store your card details.
• Usage and technical data: access logs, service usage metrics (e.g., amount of AI usage) and essential session cookies.

2. How we use your data

• To run the analyses and reply to you on the channels you choose;
• To authenticate your access and protect your account;
• To manage plans, extra usage and billing;
• To enforce usage limits and prevent abuse and fraud;
• To improve the quality of the analyses and the product experience;
• To comply with legal and regulatory obligations.

Legal bases (LGPD, art. 7): performance of a contract (running the service and answering your queries), compliance with a legal obligation (billing records), legitimate interest (security and abuse prevention) and your consent (optional linking of WhatsApp/Telegram), which may be withdrawn at any time.

3. Artificial intelligence and sports data

To generate the analyses, the content of your queries is processed by artificial intelligence model providers engaged by us, and the sports statistics come from specialized data providers. These providers act as processors, handling the content to generate the answer to your query. We do not train our own models on your conversations and, within each provider's available terms, we seek to restrict the use of your content to what is necessary to provide the service.

The analyses are generated automatically and are for information only. No decision with legal effects on you is made solely through automated means, and the decision to bet is always yours.

4. Who we share data with

We do not sell your data. We only share it with processors that make the service possible, limited to the contracted purpose and bound by confidentiality obligations:

• Database, authentication and storage infrastructure;
• AI model providers (processing of queries);
• Sports data providers;
• PagTrust (payments);
• Messaging platforms (WhatsApp/Meta and Telegram), when you use these channels;
• Authorities, when required by law or court order.

5. International transfers

Some of the processors above are located outside Brazil. In these cases, the transfer complies with the requirements of articles 33 to 36 of the LGPD and is limited to what is necessary to provide the service.

6. How long we keep your data

We keep your data while your account is active and for the applicable legal retention periods (for example, billing records). When you close your account, your personal data is deleted or anonymized, except for what we must retain to comply with legal obligations. You may also request deletion of your conversation history at any time.

7. Security

We adopt technical and organizational measures to protect your data: encryption in transit, per-user access control in the database, private media storage and restricted internal access. No system is 100% invulnerable: in the event of a significant incident, we will notify you and the authorities as required by the LGPD.

8. Your rights (LGPD)

You may, at any time, request:

• Confirmation that your data is being processed and access to it;
• Correction of incomplete, inaccurate or outdated data;
• Anonymization, blocking or deletion of unnecessary data;
• Data portability;
• Information about any sharing of your data;
• Withdrawal of consent and deletion of your account.

To exercise any of these rights, write to contato@betmind10.com.br. We will respond within the applicable legal deadlines.

9. Minors

The service is prohibited for anyone under 18 and we do not knowingly collect data from minors. Accounts identified as belonging to minors will be closed and their data deleted.

10. Cookies and browser storage

We only use cookies and local storage that the site needs to work or to remember choices you made. We do not use advertising, remarketing or cross-site tracking cookies. What we store in your browser:

• Session (sb-…-auth-token cookies): keep you signed in to your account. They last while the session is active or until you sign out.
• Language (NEXT_LOCALE cookie): remembers whether you chose Portuguese, English or Spanish. Lasts 1 year.
• Invite (bm_convite cookie): stores the code of the person who invited you, when you arrive through an invite link, so the benefit is applied when you sign up. Lasts 30 days.
• Display preferences (browser local storage): remember, for example, whether the menu is collapsed, whether you have seen the tour or a daily notice, and the theme you chose. On the home page, we count in aggregate (without identifying anyone) which sections were viewed, once per tab. This data stays on your device.
• App cache (browser local storage): when you are signed in, we keep a temporary copy of the screens you opened (such as matches, standings and lineups) so they load faster. It stays only on your device and is cleared when you sign out or when it expires.

To measure site traffic we use Cloudflare Web Analytics, which sets no cookies and does not identify visitors. Since everything above is necessary for the service or serves a choice you made, we do not ask for consent through a banner. If we ever start using advertising or third-party analytics cookies, we will ask for your permission first. You can delete or block cookies and storage in your browser settings; blocking session cookies prevents you from signing in.

11. Data Protection Officer (DPO)

We maintain a dedicated channel for data protection matters, under the responsibility of the service operator. Privacy-related requests: contato@betmind10.com.br.

12. Changes to this policy

We may update this policy from time to time. Material changes will be communicated through the available channels. The current version will always be available on this page.

13. Contact

Questions about this policy or your data: contato@betmind10.com.br. See also the Terms of Use.